Shipping Policy

Shipping Policy

Thank you for choosing koolanemart.com. We aim to provide you with a seamless shopping experience, including efficient shipping services. Please review our shipping policy below:

  1. Shipping Timeframe We strive to process and ship orders within 1-2 business days. Once your order is shipped, you can expect delivery within approximately 3-5 business days, depending on your location and shipping method.

  2. Shipping Methods We offer standard shipping for all orders, with estimated delivery times as mentioned above. Expedited shipping options may be available for an additional fee during checkout.

  3. Order Tracking Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order's status and estimated delivery date using this tracking number.

  4. Shipping Rates Shipping rates are calculated based on the weight of your order and your delivery location. You can view the shipping costs during the checkout process before completing your purchase.

  5. International Shipping At this time, we only offer shipping within [mention your shipping locations, e.g., the United Kingdom]. We do not ship internationally.

  6. Shipping Delays While we make every effort to deliver your order within the specified timeframe, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or high order volumes. We appreciate your understanding in such situations.

  7. Shipping Address Accuracy Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for packages that are lost or delayed due to incorrect address information provided by the customer.

  8. Contact Us If you have any questions or concerns about our shipping policy or your order's delivery status, please contact us at:

  9. Changes to This Shipping Policy We may update our shipping policy periodically. Any changes will be reflected on this page, and the date of the last update will be modified accordingly.

Thank you for shopping with koolanemart.com!